Sunday 10 November 2019

53. Develop a vison for the organization


A vision is a coherent and dynamic set of relevant and realistic beliefs about a certain part of reality.
Strong intelligence is needed to develop a solid vision. Depending on the complexity of the piece of reality about which you want to develop a vision, a “level 4” intelligence will usually be required. To make them useful for an organization (or society), “level 5” will also be necessary.
Level 1 : factual knowledge . This is something that people with a good memory have, provided they have filled their memory with enough relevant and reliable information.
Level 2 : seeing cause-effect relationships . This requires experience with practical situations in the field in which the vision must be formed, and logical thinking . The latter is a difficult point. Many people who ‘associate’, think they reason. Associating is making connections on an intuitive basis, where emotions often determine which relationship is made. In reasoning, the reliability of the relationship established becomes crucial.
Level 3 : seeing dynamics in the whole . This requires a selection of the relevant facts and the relevant relationships; with due attention to the completeness of the relationships involved in constructing the dynamics. The added value at this level is clearly that all relationships play at the same time, and that their mutual relationship, in strength, timing, effects, ... forms a dynamic overall picture.
Level 4 : seeing the relative dynamics and bringing them together in a relevant whole,  with a goal or assignment in mind . Here a selection is made between what is primary and important, and ancillary parts of the dynamics that do not have sufficient importance to be included. Relativizing capacity will determine the final quality here.
Level 5 : be inspiring . The vision can only be useful if it can be shared with the people who want and can do something with it. This means that the acquired insights can be formulated and communicated as a whole in such a way that people who are interested in these objectives (mission) are motivated and inspired for their contribution.
An organization requires two visions: an external and an internal one.
The external one relates to the 'playing field' of the organization, the working environment. Here legal , technological and economic aspects are important, but also competition and the position, interests, visions, strategies ... of all the players in the game. This external vision will determine the development of an external strategy for the organization concerned. That means it makes it possible to make all the feasible strategic choices (external focus) that are needed for the mission.
The internal one has to do with a coherent insight into the type of organization that is needed to realize the mission. This is sometimes included in the term 'corporate strategy '. It refers to the choices that are made to realize an organizational operation that must realize the chosen strategy. The 7- S model from McKinsey (1) is still a useful framework for studying and determining the relevant aspects. For the sake of clarity: the elements that must be described here are, in addition to the external strategy, the structure, the systems and processes, the style of leadership, the knowledge, the people and the organizational culture. The main challenge in shaping this vision is to forge loose beliefs into a coherent whole. A great dynamic coherence will have to be developed here, just as with the development of the external vision.
In practice, a 'mission - vision' exercise is often used to give direction to the development of an organization. The mission is usually tackled in a fairly clear manner. However, the vision often needs some more precision. It often happens that the description of the vision leads to a repetition of the mission and contains nothing new. To keep the two apart, the two guiding questions are often used: "What do we go for?" And "What do we stand for?". But these questions apparently do not help to arrive at a clear vision, neither internally nor externally.
A SWOT analysis also attempts to capture both dimensions. However, it is a static approach, an analysis of what "is". The "SW" refers to the strengths and weaknesses of the organization, the internal focus. The "OT" refers to the opportunities and threats, the external focus.
The SW analysis, however, is floating, because there is no connection with the goal or mission. You are always strong or weak in function of an assignment. In itself, strengths and weaknesses are interesting, but not relevant. The OT analysis is about relevant issues, but the dynamic connection to make it a vision is usually absent. An attempt to capture the dynamic can lead to a scenario analysis. That means trying to imagine the direction in which reality might evolve, depending on a few crucial factors that could move in one direction or another  An attempt is then made to properly assess the consequences for the organization, so that people can prepare themselves, for example with investments, systems to be built, etc. This way we are clearly already taking a big step in the right direction, at least with regard to this part of the challenge. To really do the homework in a professional way, all aspects of the organization (7- S model ) should receive a ' design plan'. That is more than an analysis! It is a concept of an organization that guides the decision-making process to create the operational architecture  of the organization towards success (mission and strategy).
The conclusion is once again that the sloppy use of terms often indicates a lack of insight.
"Ce que l’on conçoit bien , s’énonce clairement " – (Nicolas Boileau) (What one understands well, one can  also explain well. So if one cannot explain it well, one probably does not have a clear understanding.)
Two additional reflections:
People who do not have level 5 or level 4 intelligence, regardless of whether it is caused by brain capacity, personality or lack of familiarity with the work field, have a problem. They cannot oversee the complexity with which they are confronted. They would rather prefer the relative certainty of the solutions of the past and become conservative. They have no credible answer in mind that can work better than the past. A strong control drive then becomes likely when they step into a leadership role. Conversely, people with this condition who are not leaders will also suffer from complexity and will be conservative. The greater the chaos in man's perception, the more he calls for authoritarian leadership to bring order to chaos. Control-driven people then get the wind in their sails to take on leadership. Political reality seems to become more and more conservative or 'right', and it  could be an expectable evolution in actual turbulent times.
More and more research shows that softer forms of autism are also caused by a relative lack of control of the (slow) pre-frontal cortex of the brain over the impulses of the (rapid) reflex brain. (2) People with autism can be very good at level 1 intelligence (facts accumulate in memory), but gradually have more difficulty with higher forms of intelligence. They cannot handle complexity. (3) It makes you think about the political change. It becomes completely dubious when we know that emotional pressure during education has an inhibitory influence on the development of the pre-frontal cortex and a stimulating effect on the emotionally driven reflex brain. ( 4) Being constantly on-line with modern interactive media has a similar effect. It stimulates the development of the reflex brain, down to the point of addiction, and leaves little or no room for the development of pre-frontal thinking. (5) Did you know that app developers for smartphones specialize in the mechanisms that make an app addictive?
Hugo Der Kinderen
(1) Tom Peters, Robert Waterman, In search of excellence, Harper & Row, New York, 1983   
(2) Daniel Kahneman , Thinking fast and slow, Penguin Books, 2012  
(3) Temple Grandin, Catherine Johnson, Animals in translation, Bloomsbury, London, 2005   
(4) Walter Mischel , The Marshmallow test, Little Brown & Cy, New York, 2014   
(5) Theo Compernolle , Ontketen je brein, Lannoo , Tielt, 2014   



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