Sunday, 1 September 2019

27. How people learn


In the world of education and training, the dominant paradigm has a preference for interactive methods build in. Participants in training are given the floor and are put to work in small groups to share their insights and experiences. It is said that sharing ideas is an improvement compared to the former ‘ex-cathedra’ style. The question is whether this method, which is clearly preferred by many, also leads to better learning. This can be doubted. A critical analysis makes clear how the human brain works, and forces us to develop a more professional alternative.

First, a distinction must be made between adaptive learning and focused constructive learning. Adaptive learning processes are based on conclusions from experiences that help us survive, materially and socially. Constructive learning is focused on acquiring insights and skills that help us achieve better results in the social role we have taken on. The first plays very strongly in growing up, and may later in life even become an obstacle to targeted learning. These two mechanisms correspond to the two thinking systems that are extensively documented by Nobel Prize winner Daniel Kahneman ("Thinking fast and slow") (1).

As the purpose of learning is to acquire more complex skills, the restrictive effect of the’ reflex brain’ will become greater, and the need for the use of ‘pre-frontal’ thinking will become bigger. From simple learning to complex learning we see the following categories: storing factual knowledge in memory, making connections and thereby building knowledge, replacing old with new knowledge and gaining insight, developing judgment by assessing the relevance of knowledge, selecting knowledge in function of a goal, effectively translating the appropriate knowledge into behavior. If the training in question is about the leadership of an organization, then it is obviously about complex skills, and the methodology must be very consistently focused on goal-oriented learning in order to achieve the desired effect.

Targeted learning is only possible if there is a will to learn (openness of mind combined with a clear focus). This desire is translated into a thoughtful attempt to acquire the necessary knowledge and skills, taking into account the circumstances, but also with the methodology that will be used. After attempts to learn have been made, a (self) evaluation will be necessary to close the learning cycle. This results in new energy and also insights that can help to adjust both the objective and the methodology.

It is clear that this individual process can be fueled by the input of others. The greater the knowledge and understanding these others have in line with the learning objectives, the greater their contribution will be, of course subject to the use of an appropriate methodology. This methodology certainly has something to do with the way in which knowledge is made available, but certainly also with the preconditions in the aforementioned learning process, especially with regard to the attitude of the learner.

There seems to be a big risk if "participants in the learning process" focus on each other as a group (sharing ideas), and not on new knowledge offered. One not only gives room to the well-known Abilene effect (alignment with the group thinking in order to gain acceptance), but also limits the input to the available knowledge and insights of the ‘students’. Does it make sense to invite (and pay) someone who has extra knowledge and insights? Or is that why trainers today very often do not need to have substantive expertise, and are expected mainly to accompany the group interaction. This skill can of course be supplemented with so-called experiential learning; let people experience something through exercises that, after a translation process, could be useful for their learning goals. It remains a weak alternative to making knowledge available in a structured and well-founded way, knowledge that is directly aimed at inspiring and challenging participants in their conscious learning process.
The learning experience will, however, besides providing inspiring input, both beforehand and afterwards be supplemented with well-planned actions to make the learning process productive (wanting, trying, evaluate; preferably in a continuous way). The more complex the skills to be learned, the more 'trying' in practice will be needed to nourish the learning process.

A possible conclusion could be that learning processes aimed at acquiring complex knowledge require a different methodology than helping  ‘fellow sufferers’ interact to exchange their existing knowledge. But a strict organization of the entire learning process will be needed to provide the necessary evidence that can compete against the preference of socializing. Socializing is useful for coordination (and this is often necessary in organizations), but not for individual learning. Targeted learning is sabotaged by emotion, because it "triggers" the reflex brain, and makes us look for social support. When there is no challenge, there is no learning. If the discomfort in the head reaches a certain maximum, focusing on goal-oriented learning becomes more difficult. (2) Something to take into account, but not to give in to.

Hugo Der Kinderen
February 2018

(a more extensive text on this issue, with literature references, details on learning mechanisms depending on the kind op learning objectives and links with how our brain works, is available on request)

(1)     Daniel Kahneman , Thinking fast and slow, Penguin Books, 2012
(2)    Maybe this is why the famous one-liner of Finley Peter Dune is so applicable to all processes of supporting people: “Comfort the disturbed (afflicted), and disturb (afflict) the comforted.”
(3)    And further: “Typical for a bubble: if everyone sits in it, everyone will deny that there is one.”  (Rob Kitchin)


No comments:

Post a Comment