Saturday, 17 August 2019

9. The 'IRON' laws of change management


1-       It is not the strongest or the fastest that survives, but the one that is best adapted to change. (Darwin)
2-      The fish starts rotting at the head. (?)
3-       Authority without insight leads to statements without prospects. (?)
4-       The greater the impact of a message on an audience, the lower will be the percentage remembered from the first time hearing it.
5-      Everything you sweep under the carpet starts to mold there, until your carpet is so high above the ground that you fall over it daily.
6-     If the locomotive arrives alone, you have misunderstood the idea of ​​a train.
7-      An opinion is worthless as long as it does not produce an argument.
8-     Those who are not part of the solution become part of the problem. (?)
9-      Whoever has a 'why' in life, is capable of tolerating almost any 'how'. ( Schoppenhauer )
10-  Frustration is the fuel of change; but without oxygen (safety) it does not provide energy.
11-  Where information is missing, rumors develop.
12- If top-down information is provided following the hierarchy steps, confusion and division are the result.
13- An agreement is an arrangement between parties who, with full preservation of their freedom, choose to do something in a certain way.
14-  It is not the speed of decision that determines the final speed of progress, but the speed of decision + execution. (after the Japanese term “ Nemawashi ” - decide slowly and imlement fast)
15-   A chicken no longer lays eggs when you squeeze it too much. Be careful with pressure increase.
16-    When change starts with panic, everyone drifts apart, without direction.
17-    If a system is introduced into a culture that is inadmissible, the system dies.
18-    First the relationship, then the content.
19-    Anyone who experiences the future as a headwind usually walks in the wrong direction. (?)
20-    "If you keep thinking like you always thought, you will keep having the same problems you always had." (?)
21-   Good goals use the mind and touch the heart (JP Kotter)
22-   A group that disagrees about the goal will always argue about the next step.
23-   Those who cannot do something ,can learn; those who do not want to do something put themselves out of the game.
24- An intelligent combination between 'top-down' and 'bottom-up' reinforces involvement from the bottom up, without compromising on the quality of the result.
25- The overall quality of a decision is the product of the intrinsic quality and the acceptance of it.
26-  "Democracy allows passions free rein, and offers no room for virtue " ( Plato)
27-   He who decides, and is sometimes mistaken, brings more seeds in the crate than he who knew the right way, but lacks any connection (?)
28-  " Learning is not a matter of filling a barrel but lighting a fire " ( Rudolf Steiner)
29-   If a hammer is your only instrument, every problem looks like a nail. (?)
30-   Base all your management decisions on the long term, if needed at the expense of short-term practical or financial disadvantages. (Toyota)
31-   Hurry and fear are bad advisors. (?)
32-  Trust comes on foot and leaves on horseback. (?)
33-  If the leader lets go and gives room to employees, but they don't take it, then everything will come to a stop.
34-  A tilted organization can only work if there is a culture of taking responsibility.
35-  Juggling three balls: to get control of the game you have to learn to let go.
36-  Individual rewards brings out the worst in people.
37-  If you try to stop difficult behavior by emphasizing its nonsense, you will get more of it. (Brinkman & Kirschner )
38-   Brainstorming only works if the participants do not hinder each other, eg if they work via the Internet (Suzan Cain)
39-  Working in a group reduces the activity of the pre-frontal cortex, one goes more with the flow. ( under the influence of the amygdala - fear for rejection) (Suzan Cain)
40-   Caring leadership is only relevant when the related people have lost the capacity for self-care.
41-   "The quality of your life is directly proportional to the quality of the differences you can make." ( Fletcher Peacock )
42-   "An insight into the problems is not absolutely necessary to get change." ( Fletcher Peacock )
43-   "Resistance from others is an indication that you need to show more empathy." ( Fletcher Peacock )
44-   Water the plants, not the weeds. - pay attention to what needs to grow. ( Fletcher Peacock )
45-   Stop carrying horses, that's bad for your back! ( Fletcher Peacock )
46-   Involvement has to develop before the solution is ready, not afterwards.
47-   Deadlines prevent a healthy assessment of the costs and benefits of extra input
48-   If the motivation and focus are correct, pressure increase is not effective
49-   The organizational culture of a static organization provides resistance to any change.
50-   People are motivated when they begin to see the contours of the bridge that could span the gap between ' as is ' and ' could be '.
51-   Those who use the same arguments that have convinced themselves for a change, only convince a quarter of their audience

Hugo Der Kinderen

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