Saturday, 24 August 2019

18. Can people change?


There is quite a bit of insight in literature into the processes that take place in the course of our lives, and that make us a different person over time. The changes are sometimes spectacular, and relate to temperament, equilibrium, values, competencies, objectives, etc. Although something of the original is still preserved, these changes are profound. But they require time, and are the result of a complex  set of influences and experiences, supplemented by the way in which we both absorb or use these. The fact that these changes occur don’t need any proof, anyone can observe them. (1)

Another question concerns wanted changes. For example, changing a disturbing habit or a style of working. This is about specific behavioral change. Let us assume that there is an advantage for either the person involved or for people around him, or for both. People do not have to change their behavior if there is no benefit. But, unfortunately, this supposed benefit is not sufficient to achieve the desired behavioral change. In that sense, it is therefore not a question of arguing why the change is desirable. Arguments will not lead people to change their behavior. In that sense it is not a rational process.

Behavioral change goes through six phases through which the person concerned goes through with a conscious, active involvement. So it does not happen unnoticed, under the skin, as a kind of background process such as the spontaneous change through the course of life. Conscious involvement is essential.

Phase 1 : attention. A condition for change is that the person concerned is willing to pay attention to the phenomenon that the need for change entails. This willingness can be a first difficult obstacle in the event of emotional blockages. Fear of the consequences; related to very negative experiences; lack of self-confidence or positive self-esteem are some examples. Taking feedback serious is often a start of phase 1.
Phase 2 : insight. Focusing attention does not necessarily create progress. There must be some insight into the causes of the behavior to be unlearned, mechanisms that play a role, consequences that people have not consciously chosen but which have to be discovered as real, etc. This analysis will not in itself bring any change, but is necessary in building a foundation for the following phases. Only on the basis of willpower will the desired change be a lot more difficult.

Phase 3 : acceptance. The results of the insight should be accepted in order to change. The main obstacle here appears to be 'cognitive dissonance' (see Festinger : 'reduction of cognitive dissonance') or, with a nicer term, the 'Psychic immune system' (finding a way or excuse yourself out of self-preservation need). Acceptance not only means accepting the causes and consequences as relevant, but also the combination of the provocative context and the personal response to it. The effect is that the guilt about the less productive behavior is left behind. This phase is essential to deal with disturbing scripts ('neurotic traits'). It is clear that without phase 2, this acceptance will be more difficult. External causes, such as the influence of education, will reduce the feeling of being guilty.

Phase 4: choice . If resignation arises after the previous phase, nothing will of course change. A choice must be made to do something about it. This will require the belief that it is possible, together with a clearly convincing 'benefit' that is expected of it. This does not necessarily have to be a pragmatic advantage (self-interest), but can also lie in ethics and values, and all variances in between.

Phase 5: focus . The real change begins with concentrating attention when the behavior to be changed occurs. The insights from phase 2 will help to become aware at that moment of the causes (often emotions) of this behavior, and to sharpen the awareness that people actually have the choice at that moment: give in or not give in. This phase starts with observing when and how automatism occurs, and is then followed by intervention on the basis of what one wants (choice made).

Phase 6: perseverance . Keeping the focus active requires a lot of energy initially. Persistence will probably only succeed if one knows how to organize himself with simple or more complicated support tools. Record evaluation moments; engaging with friends or colleagues, visual reminders of intentions, asking for feedback, etc. As the focus can be continued longer, less energy is required to make the desired choice at crucial moments. After a while it becomes a new habit, and the old pattern disappears.

There is a profound neurological explanation for this process, including the role of the pre-frontal cortex in human behavior (2) , the influence of ‘black pedagogy’ (3) on the development of scripts and sensitivities, including a strong influence of emotions on behavior (4).  Experience shows that it really works in practice. Evidently, time is needed, but the result mainly depends on the careful completion of the six phases and the will to sustain. This sometimes requires external guidance , and this is called coaching, where trust must outweigh the required vulnerability. The maturity of the person involved will play an essential role in the achievability of the desired change.

 A last remark: sometimes there is more involved than just changing a bad habit. It seems that the more we use a certain behavior script in practice, the more it evolves from an automatic reflex to a habit, and further to a need. (5) This means that not using the old pattern any more, will be perceived as a loss. It seems very clear that the results from the ‘insight’ phase on the origins of the disturbing behavior will have to go very deep to be able to cope with this kind of forces, but it can. Het spreekt voor zich dat de inzichten over de oorzaken van het storend gedrag erg diep moeten gaan om daar tegen opgewassen te zijn, maar het kan. (6)

Hugo Der Kinderen (October 2017)

(1)    Bernard Lievegoed, Levensloop van de mens, Lemniskaat , Rotterdam, 1976
(2)     Daniel Kahneman , Thinking fast and slow, Penguin Books, 2012
          Charles Jacobs, Management rewired, Penguin Group, New York, 2009
(4)    Walter Mischel , The Marshmallow test, Little, Brown & Co., New York, 2014
            (5)    Margriet Sitskoorn, Hersen hack, Prometheus, Amsterdam, 2019





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